Although the web hosting service supplied by the different companies is virtually the same, each provider has their own platform with its own modifications and ways to perform certain procedures. That is why, an information-ridden knowledge base will be very useful both for persons with little or no experience and for technically skilled individuals who will ultimately discover how specific procedures are done, but will lose some time in the meantime. The aim of such a knowledge base is to make the service fast and easy to use, saving users a lot of time and efforts. The result is gladder customers, since they can swiftly find the info they’re seeking, and a whole lot less work for the client service staff, because usually the majority of the questions and problems that clients have are already described in the knowledge base. Given that the articles are properly written and encompass more things, you will be able to find out more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Hosting
All Linux shared hosting that we offer include an extensive knowledge base where you can find everything you need to know in regards to your hosting account. Regardless of whether you wish to create a brand-new database, to redirect a domain name by means of an .htaccess configuration file or to create an e-mail address on your desktop PC or phone, you can just check our help articles and all the information that you need will be there. When you visit a specific section of the Hepsia hosting Control Panel, you’ll see articles that are relevant to the functions that you can access through it. If you want to check the whole article collection and get familiar with all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to cover any predicament that you may face, but in case you don’t find the information that you require, you can always get in touch with us, as our client support engineers are at your disposal 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
We’ve prepared a comprehensive knowledge base for all our current and future clients, so in case you order a semi-dedicated server package through us, you’ll be able to find any information that you are looking for at any time. We’ve got a myriad of educative help articles, which will help you better understand what’s going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are merely two instances. Our elaborate guides will help you accomplish anything you want – extract an archive, import a MySQL database, redirect a domain name, and so on. Also, we also have troubleshooting instructions, which will permit you to find out what spurs a given problem and the viable solutions for it. In case you are unable to send email messages or your domain returns a 500 Internal Server Error message, for instance, you can browse our knowledge base and recover the issue very quickly. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.