One of the common reasons to get a hosting server of your own is that you'll have comprehensive control over the software environment and you could install anything you wish. This will allow you to run programs which need specific software in order to be present on the server, which is not possible with a shared Internet hosting server in which you'll be able to install software just in the account, but not on a root level. If you aren't very familiar with such matters, nevertheless, you may face issues because managing a hosting server of your own differs from managing a conventional shared hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our administrators will be able to handle different tasks which should be carried out or can resolve various issues that you may experience.
Installation and Troubleshooting in VPS Servers
The upgrade features one hour of custom work on your web server, so in case you obtain any one of our VPS servers solutions, you could take full advantage of this service and have our administrators do various tasks that you can't do yourself or you have no time. They'll install and set up any piece of third-party software for you in the event that the installation is complicated or they can troubleshoot any app that doesn't function efficiently for some reason. You could add the upgrade to your package as often as you wish depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left in your billing Control Panel. Our Managed Services upgrade features thirty minutes of custom work on your server as well, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the Linux dedicated servers which we offer at any time that you need it. In case you need any custom work from our admins immediately after your server is set up, you'll be able to get the upgrade during the hosting server signup procedure, or when you need something to be done afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our admins on your hosting server, so in the event that you come across any problems to install a third-party software or some program gives errors and does not work the way it ought to, our specialists can help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it includes.