Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying good quality support in good time is our main priority, so we support each Linux shared hosting plan with a 1–hour ticket reaction warranty. After you supply a ticket or send us an email, our client help and support staff will do their best to provide the most adequate resolution for your problem and to give you assistance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our staff of professionals is going to be on the web for you 24x7x365 to react to all your enquiries and to correct any matter you might have. You also can submit a tech support ticket from the CyanHosts Control Panel or drop an email at any time. In addition, on working days, you can ring us or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guidance while working within the Control Panel, it is possible to always simply click the Help key and track down your query in the set of posts that will pop up. We have also turned almost all the articles into educational videos. The catalogue of instructional videos will show up if you click the Videos option located in the top right angle.