Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Warranty

  • Each ticket that you send to the client help and support staff will be answered within up to 60 mins. All common issues are going to be responded to as quickly as possible. However, if the help request you have sent calls for aid from a proficient technician, we will address the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Expert Tech Help And Support Service

  • We deliver 7 days a week client assistance by using a ultra–fast ticket platform integrated into your Control Panel. You could e–mail us whenever you want about any of the applications that come pre–configured on your virtual server, including the desired Linux distribution, the server administration panel and our custom created Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • An in–depth and consistently updated articles base is included in our in–house built Control Panel. It offers you quick tips on how to execute all of the important web site managing tasks. The Help area offers you exhaustive how–to articles and step by step video tutorials. You can open the Help area by pressing the Help or Video buttons in the top right side of each Control Panel section.