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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A popup will show up. It includes in-depth info about all the actions that you can perform on the given page. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of how-to videos demonstrating how to work with our hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, check out our extensive FAQ database, which covers questions asked by actual individuals and provides practical solutions. We periodically update our FAQ section with new entries in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, we have a fantastic team of customer service technicians available 24x7x365 and ready to assist you with any question. Each trouble ticket you submit will be answered in less than one hour (the average support ticket response time being only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 212061

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com